Terms of service

TERMS OF SERVICE

These Terms of Service apply to your use of the UMBER website and purchases made from UMBER.

By using our website or placing an order, you agree to these terms.

Products

We aim to describe and display our products as accurately as possible. Product colour, texture and appearance may vary slightly due to natural ingredients, production batches, photography and screen settings.

Prices

All prices are shown in Australian dollars (AUD).

Applicable taxes will be handled in accordance with Australian law.

Orders

Submitting an order does not guarantee acceptance of that order.

We may cancel or refuse an order where reasonably necessary, including where a product is unavailable, pricing information is incorrect, payment cannot be processed, or we reasonably suspect fraud.

If we cancel an order after payment has been taken, we will refund the relevant amount.

Payment

Payment must be made using one of the payment methods available at checkout.

Shipping

Shipping costs and available delivery options are displayed at checkout.

Estimated delivery timeframes are estimates only and may be affected by carriers, public holidays, weather or other circumstances outside our reasonable control.

Returns and Refunds

Returns and refunds are handled in accordance with our Return and Refund Policy and Australian Consumer Law.

Product Information

Information on this website is provided for general product information only.

Our skincare products are cosmetics and are not intended to diagnose, treat, cure or prevent any medical condition.

If you have concerns about a medical or skin condition, seek advice from an appropriately qualified health professional.

Intellectual Property

Unless otherwise stated, the UMBER name, branding, photographs, graphics, written content and other materials on this website are owned by or licensed to UMBER

You may not reproduce or commercially use this material without permission.

Third-Party Services

Our store may use third-party providers for services including ecommerce hosting, payments, delivery and analytics.

Those providers may operate under their own terms and privacy policies.

Liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law.

To the maximum extent permitted by law, we are not responsible for indirect or consequential loss arising from use of this website or our products.

Changes

We may update these terms from time to time. The version published on this website at the time of your purchase will apply to that transaction.

Governing Law

These terms are governed by the laws of VIC, Australia.

Contact

Email: info@umberskin.com